Payments
All payments must be submitted through PayPal for secure processing.
All Sales Are Final
For hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds under any circumstances.
Order Discrepancies
If there is an issue with your order, please contact us within 7 days of receiving your wig at: 📧 [email protected]
We will work with you to resolve any discrepancies and ensure you are satisfied with your purchase. Flawless Touch Wigs reserves the right to refuse a sale for any reason.
Order Cancellations
By placing an order, you agree that cancellations are not possible once the purchase is complete.
Processing & Shipping
Orders are typically processed within 3–5 business days. Shipping times are usually 7–14 business days (excluding weekends and holidays). A tracking number will be emailed to the address provided at checkout.
Please note: We do not accept rush orders.
All products are shipped directly from our trusted production partners to ensure consistent quality.
Thank you for choosing Flawless Touch Wigs — a Black-owned, woman-led luxury wig brand dedicated to quality, confidence, and effortless beauty.