Questions and Answers

  • What type of hair do you sell?
We specialize exclusively in 100% virgin human hair. Our collection includes wigs, hair bundles, and closures. We do not sell synthetic or blended hair.

  • Do you sell wigs, bundles, and closures?
Yes. Flawless Touch Wigs offers:
  • Luxury virgin hair wigs
  • Premium hair bundles
  • Matching 5x5 closures
All products are curated to meet our standards for quality, longevity, and natural appearance.

  • Are your wigs beginner-friendly?
Yes. Many of our wigs are designed to be glueless and feature pre-plucked hairlines, bleached knots, adjustable straps, and elastic bands for a secure, natural fit. Specific features are listed on each product page.

  • Can the hair be colored or styled with heat?
Yes. Our virgin human hair wigs, bundles, and closures can be colored, bleached, curled, and straightened. For best results and longevity, professional coloring is recommended.

  • How long does the hair last?
With proper care, our virgin human hair products can last 2–3 years or longer. Longevity depends on maintenance, styling habits, and care routine.

  • Are bundles and closures sold together?
Bundles and closures are sold separately unless otherwise stated on the product page. Please review each listing carefully before purchasing.

  • Do bundles and closures match the wigs?
Yes. Our bundles and closures are selected to match corresponding textures and collections. For the best match, we recommend purchasing items from the same collection.

  • How long does shipping take?
Orders are processed within 3–5 business days.
Shipping typically takes 7–14 business days.
To maintain quality and consistency, all items are shipped directly from our trusted production partners.

  • Do you ship outside of the United States?

At this time, we primarily ship within the United States only. Orders are fulfilled and shipped directly from our trusted production partners to ensure quality and consistency. Shipping timelines reflect the care taken to properly handle and inspect each order before delivery.

  • Do you offer free shipping?
Yes. Free shipping is included on all orders.

Do you ship from the United States?
Orders are shipped directly from our production partners. Shipping timelines reflect the care taken to ensure proper handling and quality control.

  • Do you accept returns or exchanges?
Due to the nature of hair products and hygiene considerations, all sales are final. Please review our Wig Policy before placing your order.

  • Are your products suitable for medical hair loss?
Many of our clients experiencing hair loss due to medical conditions choose our wigs for their natural look and comfort. Please review product details carefully or contact us with questions prior to ordering.

  • How do I choose the right size for a wig?
Most of our wigs are medium size (22”–22.5”), which fits the majority of customers. Size details are listed on each product page.

  • Can I contact you before ordering?
Yes. If you have any questions about wigs, bundles, or closures before placing your order, please contact us at
📧 [email protected] or text only 202-656-7962